SHIPPING & RETURNES
Shipping Policy
Thank you for visiting and shopping with us. Below are the terms and conditions that make up our Shipping Policy.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
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International Shipping: 7–21 business days
Delivery times are estimates and may vary due to carrier delays, weather, or customs processing.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped.
Shipping Delays
Occasionally shipping delays may occur due to high order volume, weather, or carrier issues. If your shipment will be significantly delayed, we will contact you via email.
Incorrect Addresses
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Returns & Refunds Policy
Returns
We accept returns within 30 days of delivery for unused items in their original condition and packaging.
To start a return, please contact us with your order number and reason for return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you need to exchange an item for a different size or product, please contact us and we will assist you.
Return Shipping
Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 7 days of delivery and include photos of the item and packaging so we can resolve the issue quickly.
Contact Us
If you have questions about your order, please contact us at:
Email: info@zachlazzari.com
Response Time: 1–2 business days
